http://www.cit.ie
 
CORK INSTITUTE OF TECHNOLOGY
INSTITIÚID TEICNEOLAÍOCHTA CHORCAÍ
 
SUBJECT/MODULE TITLE:
Quality Management
SUBJECT CODE: 4CIS.5B

CREDITS:
Level: 4 Number: 3

PREREQUISITE SUBJECT(S)
2CIS.5 Business Enterprise Studies or equivalent
3CIS.6 Mathematics 3 or equivalent

Lecturer(s): James Barrett

Learning Outcomes
A student who has successfully completed this module/subject will be able to:

(i) outline the implementation of quality assurance;
(ii) use and interpret methods of developing process control testing;
(iii) use, plan, and organise quality techniques in the measurement of quality;
(iv) describe the management skills involved in quality assurance;
(v) design and implement safety aspects of industrial plants;
(vi) measure and use reliability testing and perform associated calculations.

Syllabus Content Time (%)

1. Introduction to Quality Systems 20%
Overview of quality, history of quality, competitive advantage, industrial perspective, total quality system, Taguchi “Loss Function” concept.

2. Statistical Process Control 25%
Process Control Chart calculations, Extraction of information, Capability Index, Individual and Moving Range Charts, Implementation of Statistical Process Control, Control Charts for Attributes.

3. Problem solving techniques for Quality Management 15%
Pareto Analysis, Ishikawa (Cause/Effect) Diagrams, Failure Modes and Effects Analysis, Brainstorming, Program for Quality Improving, Deming, Juran.

4. Strategic Quality Management 10%
Total Quality Management (TQM), total company involvement, technical and managerial, Implementation of TQM, Philosophies of TQM.

5. Reliability 20%
Defining Reliability, Product Life Characteristic Curve, Reliability Function, Reliability Engineering.

6. Health and Safety 5%
Classification of Hazards, ISO 9000, Codes of Practice, Company Safety Statement.


Practical Programme Hours
None

Delivery of Programme (Hours per Week):

Lectures
Tutorials
Practica
Project
Other
Total hours/wk
1
0
0
0
0
1


Marking Details:

Continuous Asst %
Practical %
Project %
Other (specify) %
Final Exam %
Total %
30
0
0
0
70
100

Essential Reading/ Textbooks
The Management and Control of Quality: J.R. Evans, W.M. Lindsay: West Publishing Company 1996, ISBN0314472851
Introduction to Quality Control: Kaoru Ishikawa; Chapman and Hall 1992 ISBN 0412435403

Additional Recommended Reading/ Textbooks
Internal Quality Documentation (National Microelectronic Research Centre, 1996
Introduction to Statistical Quality Control; D.C. Montgomery, John Wiley & Sons, ISBN 047108459x

Web Resources
www.sqt.ie
www.asqa.org

 

Yearbook2009 add

Transition Year/ Schools Liaison

email webmaster

Last updated
3rd June 2009